Parent Support Advisers are available to provide support and information; working alongside parents and carers to encourage them to achieve the best outcome for their children.

What is a Parent Support Adviser ?

Your Parent Support Adviser is able to offer impartial support, advice and guidance to parents and carers of school age children.

This is a school based service that provides free and confidential support with:

  • Parenting concerns School transition
  • School attendance
  • Healthy lifestyle
  • Confidence building & mental wellbeing
  • Relationship breakdown
  • Local services
  • Behaviour management
  • Bereavement
  • School holiday activities
  • Benefits/Housing/Debt
  • Returning to work and education

How they help ?

Parent Support Adviser give support to families in many different ways including;

  • One to one family support
  • Parenting courses
  • Drop in coffee mornings
  • Family and adult learning courses
  • Sign-posting to local services
  • Help with filling in forms

Some concerns you may have..

“I am worried about my child settling in at school”
“I am worried about my childs behaviour”
“I am struggling with bedtime and routines”
“I am just not coping since my partner left”
“I want to meet other parents in a similar situation to myself”
“I just need someone to talk to

How to contact me:

Initially the school may contact you to see if you would like to be put in touch with me. At other times, it may just be that you would like to speak to me for a brief chat and maybe make a follow up appointment to discuss matters further.

If you would like advice or support on any issue you can contact me to arrange a meeting, or just an informal chat at school.

You can contact me by email at:

For more information click on the FACT Family link below:

Who am I?

Hi my name is Nikki Lenon and I am the Parent Support Adviser for Oaklands Infant and Junior Schools. I will be holding coffee sessions throughout the school year so please come along to one of these.

All discussions with myself will be confidential unless I believe your child might be at risk of harm, in which case, information will be shared in accordance with normal practice.

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